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Privacy Policy

Effective Date: July 2, 2025

 

At SYMPL SOLYDS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

 

1. Information We Collect

 

We may collect the following types of information:

  • Personal Information: Name, email address, mailing address, phone number, payment information (collected via secure third-party platforms).

  • Order Information: Products purchased, shipping method, and preferences.

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data through cookies and tracking tools.

 

2. How We Use Your Information

 

We use the information to:

  • Fulfill and ship your orders

  • Send order updates and customer service communications

  • Respond to your questions or concerns

  • Improve our website and your shopping experience

  • Comply with legal obligations

 

We do not sell or rent your personal data to third parties.

 

3. How We Protect Your Information

 

Your information is stored securely and protected with industry-standard encryption and security practices. All payment processing is handled by trusted third-party services and is not stored directly on our servers.

 

4. Cookies & Tracking

 

SYMPL SOLYDS uses cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our website may not function properly.

 

5. Your Rights

 

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Withdraw consent at any time (where applicable)

  • Opt-out of marketing emails (unsubscribe link at bottom of emails)

 

To request data changes or deletions, email us at symplsolyds@gmail.com.

 

6. Third-Party Services

 

We may use third-party services such as Google Analytics, Wix, and secure payment processors. These services have their own privacy policies and we encourage you to review them.

 

7. Children’s Privacy

 

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

8. Changes to This Policy

 

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” at the top. Continued use of our website means you accept these changes.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, you can contact us at:

 

SYMPL SOLYDS

Terre Haute, IN 47802

Email: symplsolyds@gmail.com

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